Alex Feldman
– Wellmore of Tega Cay Supernova Winner 2020 –
The Supernova is the highest individual honor that our company gives and each year, one individual on the leadership team at Wellmore of Tega Cay is voted as the community’s Supernova. The winner of this award is voted on by their colleagues and the honor is bestowed upon them at the company’s yearly Annual Meeting.
The criteria for voting are based on upholding our company’s mission to be caring professionals dedicated to quality services. Additionally, this individual will consistently deliver excellent customer service (to Members and colleagues), lead positively with integrity, take accountability, put the team before themselves and will embody the company’s vision to create communities where people live longer, healthier, and happier lives.
This year, we are proud to congratulate Director of Dining Services, Alex Feldman as the recipient of the 2020 Wellmore of Lexington Supernova Award. This honor was bestowed during Wellmore’s Supernova Celebration on August 30th at The Fish Market in Fort Mill, South Carolina.
Chef Alex was born in Cocoa Beach, Florida but relocated to Alaska for three years as a child when his mother was in charge of opening the Headquarters Library in Anchorage. After graduating from high school in New Jersey, he worked for Hyatt Hotels Corporation in Ohio. When he moved to the Carolinas, he continued working in the food service industry, including with the Carolina Panthers NFL team. A Chef who saw potential in Chef Alex suggested that he should attend the Culinary Institute of America and after he graduated, he’s been working in senior living for the last twelve years. “I wouldn’t want to be anywhere else” says Chef Alex.
“As Chef/Director of Dining my role has been to set the standard for our department. This is a service industry at its heart and finding the right people that understand senior living is not just a job but a calling. The work is not easy but by taking care of the team, their pride, and energy can be redirected to benefit our Members and each other.”
Interview with Alex Feldman
How do you feel being chosen as your community’s Supernova by your peers?
There is of course no greater honor than having your work recognized by your peers. I also know that the dining team’s success and consistency helped me earn those accolades. For that, I am humbled and appreciative of the award but also know that I had a lot of help from the team.
In your position, how do you fulfill the company’s Guiding Principles (People First Always, We Exist To Serve Our Members and We Have A Responsibility to be Full)?
As Chef/Director of Dining my role has been to set the standard for our department. This is a service industry at its heart and finding the right people that understand senior living is not just a job but a calling. The work is not easy but by taking care of the team, their pride, and energy can be redirected to benefit our Members and each other. I try to answer every question from our Members with “Yes what’s the question?” I acknowledge that we cannot do everything but I also encourage our Members if they aren’t sure, to ask. The service we provide our Members also reflects within the community at large by providing service, consistency and honesty we set ourselves apart from the competition.
What do you want people to know about living at a retirement community?
The community is your home. You get to know and trust the staff as well as other Members. In turn they get to know you and are better able to anticipate your needs. Our Members’ only concern is to enjoy life and their retirement.
Positions that are eligible to vote and win the Supernova Award include: HR Director, Business Manager, Assistant Business Manager, Care Services Administrator, Director of Nursing, Assistant Director of Nursing, Resident Care Director, Lifestyle Advisor, Lifestyle Advisor – Care Services, Move-In Coordinator, Social Director, Activity Director, Wellness Director, Director of Facility Services, Director of Dining Services, Executive Chef, Client Services Manager (Live Long Well Care).
